GENERAL
How do I reset my password?
If you have forgotten your password, please click on “Forgot password” on the login page. Enter the e-mail address with which you are logging in. You will then receive an e-mail from us with a confirmation link. Note: Please also check your SPAM ...
Why can't I log in to my account?
Please try resetting the password first. You can find instructions for resetting your password here: Reset password If necessary, please contact your local support.
What are the advantages of using the video consultation as a doctor?
With the video consultation you can complement the communication with your conversation partners (e.g. patients) in a meaningful way. You can see your conversation partners in the video consultation, talk to them and, via screenshare, view and ...
For which treatments is the video consultation suitable?
The video consultation is particularly suitable for the following treatments: Appointments to control the progress of a treatment Queries on existing diagnoses Second opinions For follow-up appointments that can be held as a video consultation
How do I learn how to use the video consultation?
As soon as you have an account for the video consultation, it is important to get familiar with its use. For this purpose, we have created step-by-step instructions for you. You will find them in the lower right corner after logging in. Before your ...
How do I fill in my profile?
Login to your account and click on the menu point "Settings". Next to the profile details you click on "Update". Here you can now change the information about yourself, add a short profile description and adjust the specialties shown in your profile. ...