Why does the video consultation not work in my browser?

Why does the video consultation not work in my browser?

The video consultation is optimized for the browser Google Chrome, Safari and Edge.

Other browsers, like Internet Explorer, do not fulfill the necessary safety standards and can therefore not be used for video consultations.

You can download the most recent version of the compatible browser here:

  1. Google Chrome: free download
  2. Edge: free download
  3. Safari: free download