If you do not have the latest browser
version installed or have turned off the automatic updates, you can find
instructions for Google Chrome, Mozilla Firefox and Safari here. Only with a
current browser version we can guarantee a smooth video consultation.
Google Chrome:
- Click on the three horizontal
dots in the upper right corner of the browser
- Click on “Help”
- Then click “About Chrome”
- Afterwards the search for an
update will start automatically
Mozilla Firefox
- Click on the three horizontal dots in the upper right corner of the browser
- Click on “Help”
- Then click “About Firefox”
- Afterwards the search for an update will start automatically
Safari
- Click on the apple-symbol in the top
left corner and chose “System preferences”
- Click on “Software Update”
- If your browser is not up to
date, wait until the update is downloaded and then click on “Update Now” in the
upper right corner