How can I log in to the video consultation as a patient?
As a patient you have received the appointment TAN from your doctor by e-mail. In the e-mail you will find a link that will take you directly to the login. Click on this link and enter the TAN. Accept the terms and conditions and the data protection declaration. You will then have to go through a device test to check the functionality of your camera, microphone and speakers. Once the device test is completed, you will be in the digital waiting room. Your doctor will start the video consultation.
Related Articles
I am not very familiar with computers. Can I still do a video consultation?
Yes, the use of the video consultation is simple and self-explanatory. Doctors receive step-by-step instructions for use after they log in and patient are informed by e-mail about the next steps after booking an appointment.
Who is allowed to offer video consultation?
Only approved video consultation providers are allowed to offer their platform to doctors. The provider must have appropriate safety proofs. Thus, the video consultation must be coded end-to-end during the entire transmission after the state of the ...
How does the video consultation work?
The video consultation connects the participants via the Internet. The patient and doctor meet in the virtual waiting room at a predetermined time while both are at a place of their choice (e.g. at home or in the office). The doctor starts the video ...
Can the video consultation be used from anywhere?
The video consultation can be used from anywhere in the world. For example, patients can contact their doctors while on vacation or have informative conversations with a doctor whose practice is far away from the patient’s home. All that is needed is ...
What are the advantages of using a video consultation as a patient?
The use of a video consultation offers many advantages for you: You spend less time in the doctor’s waiting room You can go to your doctor from home, during your vacation or during your lunch break You can get opinions from another doctor while ...